Due to items to be customized and personalized all sales are final. You may return an unused item within 15 days of delivery for a replacement or an alteration if the product has been damaged during shipment. We'll pay the return shipping costs if the return is a result of our error (you received the wrong order, there is a misspelling in a name, etc.).
If you have any questions regarding return policy or need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the process time of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.